Amazon Driver Refuses to Deliver Wine to 92-Year-Old Grandmother Without ID

An Amazon delivery driver refused to give a customer a bottle of wine that was delivered to her because she did not have ID.

She is 92 years old.

A grandson bought his grandmother a bottle of Harvey's Bristol Cream Sherry. His 92 year old grandmother does not drive nor does she have a passport so she has no ID.

Amazon's policy states that valid photo ID and a signature from the recipient are required upon the delivery. The grandson is so frustrated with the situation that he has requested a refund and will deliver the bottle to his grandmother himself.